Bosse & Associates

26
Oct

Website of the Month: Turn Customer Complaints into Compliments with the HEART System

No matter how good your product and your service levels, the hard reality in business is that customer issues will arise. Perhaps they will be genuine problems or perhaps they are just misperceptions, but either way you need to act quickly and effectively to resolve them. Particularly in these times of online reviews making or breaking reputations so quickly and

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27
Sep

Building in Security Estates: The ‘Persuasive Sting’ of Penalty Levies

“… had the respondent imposed more moderate penalties, it would likely not have had the desired effect, or put differently, the same persuasive sting for individuals of substantial means.” (Extract from judgment below) Buying “plot and plan” in a residential complex allows you the freedom to build your own dream house in a secure environment, quite apart from providing what

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27
Sep

Why You Should Sign a Power of Attorney Before You Emigrate or Travel

Article courtesy of Law Dot News | General Interest - Travel Why You Should Sign a Power of Attorney Before You Emigrate or Travel If you are emigrating, or perhaps just going overseas for an extended holiday or work contract, you may well leave behind some form of “unfinished business”. Perhaps you own a property, other assets or bank accounts
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27
Sep

Creditors: How to Secure Your Claim with a Notarial Bond

Article courtesy of Law Dot News | Debit Recovery | Insolvency | Liquidation Creditors: How to Secure Your Claim with a Notarial Bond You should always take as much security for your claims as you possibly can before advancing credit or lending money to a debtor. That’s because if your debtor fails and is “liquidated” (if a corporate) or “sequestrated”
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27
Sep

Dismissed for Criticising a Mine’s “No High Heels in the Workplace” Rule

Article courtesy of Law Dot News | Employment and Labour Law Dismissed for Criticising a Mine’s “No High Heels in the Workplace” Rule “The evil in this case is the wearing of high heels as opposed to flat shoes. It is a case that pits sartorial elegance against health and safety at the workplace” (Extract from judgment below) Employers have
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27
Sep

Website of the Month: Four Key Areas in Your Strategic Planning

“Strategy is the art of carefully selecting where a business applies its focus and resources in order to achieve its ultimate aim. A large part of the work is in selecting what not to do rather than what’s to be added.” Strategic planning is an essential part of optimising your business for success. Without it you will drift rudderless, unfocused

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29
Aug

Your Will Can’t Wait: The Tragic Case of a Mother Who Took Too Long

Article courtesy of Law Dot News | Family Law - Wills & Estate Planning Your Will Can’t Wait: The Tragic Case of a Mother Who Took Too Long “We are such stuff / As dreams are made on, and our little life / Is rounded with a sleep.” (Shakespeare) We aren’t comfortable thinking about our mortality, but death comes to
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29
Aug

Owning Property Jointly – The Rewards, The Risks, and The Remedy

Article courtesy of Law Dot News | Property Owning Property Jointly – The Rewards, The Risks, and The Remedy “Co-ownership is the mother of disputes” (old Roman law maxim) There can be big advantages to owning property jointly but be aware of the risks and take steps to lessen them before you put pen to paper. The problem comes if there
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29
Aug

Heigh Ho, Heigh Ho, It’s Off to Court We Go – But What are the Costs of Suing?

Article courtesy of Law Dot News | Litigation Heigh Ho, Heigh Ho, It’s Off to Court We Go – But What are the Costs of Suing? “Agree, for the law is costly” (Marcus Tullius Cicero) As Roman lawyer and statesman Cicero pointed out two millennia ago, litigation comes at a cost. So first prize will always be to settle out
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29
Aug

It’s Not Simple to Sell a House in Execution (Even if a Trust Owns It)

Article courtesy of Law Dot News | Property and Debt Recovery It’s Not Simple to Sell a House in Execution (Even if a Trust Owns It) “A court shall not authorise execution against immovable property which is the primary residence of a judgment debtor unless the court having considered all relevant factors, considers that execution against such property is warranted”
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